Shipping policy

 

UPS is our exclusive shipping service provider. Please ensure the shipping address provided is a valid address or UPS Access Point™ location (not a DHL Packstation address). Failure to list a valid, correct and accessible address will result in delay and additional delivery charges.  

 

As a consumer, as defined in German civil code § 13 BGB, you must be at least 18 years old to order. By visiting and placing orders in our webshop you assert that you are of legal age to purchase articles in our shop as stipulated by your country of origin, and at least 18 years of age. We reserve the right to have your age proven in a suitable manner, before allowing the purchase and/ or delivery of any goods. If we learn after the conclusion of a purchase that you have not reached the age of 18, we are entitled to withdraw from the purchase.

I. SHIPPING WITHIN GERMANY

For shipping within Germany we charge a flat rate of €5.90 per item. Some items can be sent in one package, depending on the weight and size of the items ordered. The exact shipping costs will be calculated at the checkout.

The delivery time is 2-6 business days. We are not liable for any delays in shipment, once goods have been accepted by our shipment provider.

Shipping of online beer tasting packages is free of charge within Germany. The delivery time is typically 5-7 business days We are not liable for any delays in shipment, once goods have been accepted by our shipment provider.

For shipping of Backstage Helles bundles with Vinyls we charge €11,06 because two items of the bundle are sent separately.

Vouchers are sent digitally free of charge.

 

II. SHIPPING OUTSIDE OF GERMANY

For shipping to the following countries:

• Zone B: Belgium, Luxembourg, Netherlands - we charge €12,90 per item.

• Zone C: Austria, Denmark, France - we charge €15,90 per item.

• Zone D: Croatia, Czech Republic, Finland, Greece, Ireland, Italy, Poland, Portugal, Slovenia, Slovakia, Spain, Sweden - we charge €19,90 per item.

• Zone E: Bulgaria, Hungary, Estonia, Latvia, Lithuania, Romania - we charge €25,90 per item.

• Zone F: Malta, Cyprus - we charge €39,90 per item.

The delivery time is typically 10 - 20 business days. We are not liable for any delays in shipment, once goods have been accepted by our shipment provider.

Vouchers are sent digitally free of charge.

III. PICK-UP

The pick-up of the order by the customer is only possible during the Taproom's opening hours. The e-mail with the order confirmation and the order number are required for collection.

Vagabund Taproom address: Antwerpener Str. 3, 13353 Berlin, Germany

IV. SHIPPING TO NON-EU COUNTRIES

• Non-EU Zone 1: Norway - we charge €31 per item.

If you would like your order shipped to a country not listed above, please write us an email to shop@vagabundbrauerei.com with the following information: the product you would like to order, the quantity and the delivery address with the country and the corresponding postal code. We will then inform whether we can ship to the desired country and about the shipping costs.

In the case of a shipment to a non-EU country, additional taxes or costs (e.g. customs duties) will be incurred within the scope of your order, which will not be paid by us or invoiced by us, but must be paid by you directly to the responsible customs or tax authorities. Please contact these authorities for details.